Privacy Policy

Last Updated: January 2025

Introduction

ZippTax ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you use our services, we may collect:

  • Name and contact details (email, phone number, address)
  • Date of birth
  • Income and personal tax information
  • Financial information relevant to your claim
  • Communication preferences

Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral sources
  • Device information

How We Use Your Information

We use your information to:

  • Process your tax rebate claim
  • Communicate with you about your claim
  • Provide customer support
  • Comply with legal obligations
  • Improve our services
  • Send marketing communications (with your consent)

Information Sharing

We may share your information with:

  • HMRC and other relevant tax authorities
  • Third-party service providers
  • Regulatory authorities when required by law
  • Other parties with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Contact Information

For privacy-related questions, contact us at:

  • Email: info@zipptax.co.uk
  • Address: 18-20 Frederick Street, Birmingham, B1 3HE

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.