Contact Us

Get in Touch

We're here to help with your car finance compensation claim. Contact us using any of the methods below.

Office Hours

• Monday to Friday: 9:00 AM - 6:00 PM
• Saturday: 9:00 AM - 1:00 PM
• Sunday: Closed

Contact Information

General Inquiries

• Phone: 0800 123 4567
• Email: info@zippcar.co.uk

Claims Support

• Phone: 0800 123 4568
• Email: claims@zippcar.co.uk

Customer Service

• Phone: 0800 123 4569
• Email: support@zippcar.co.uk

Office Address

ZippCar Limited [Office Address Line 1] [Office Address Line 2] [City, Postcode]

Free Eligibility Check

The quickest way to get started is with our free online eligibility check. Simply complete our short form and we'll assess your case within 24 hours.

What Information Do We Need?

To help us assist you effectively, please have the following information ready:

• Details of your car finance agreement
• Vehicle registration number
• Finance company name
• Agreement start date
• Monthly payment amount

Response Times

We aim to respond to all inquiries within:

• Phone calls: Immediately during business hours
• Emails: Within 24 hours
• Online forms: Within 4 hours during business hours

Complaints Procedure

If you have a complaint about our service, please see our Complaints Handling Policy for information on how we handle complaints and your rights.

Regulatory Information

ZippCar Limited is authorized and regulated by the Solicitors Regulation Authority (SRA).

• SRA Number: [SRA Number]
• Registered Office: [Registered Office Address]
• Company Number: [Company Registration Number]